Always have your job number available when calling Star’s field service department. And, if you have an issue with a certain part, have that number ready, too. This may seem like an insignificant factor, but it can singlehandedly shave off time during delays.
When there’s no job or part number available, the field service department has no point of reference to track down the problem and execute a quick fix. Hunting it down means adding considerable time to your job. If you have an issue, calling the field service department immediately with your job number and part number could drastically shorten the delay.
There’s my quick fix! Do you have questions? Comments? Want more details? Send me a comment below. And stay tuned for more quick fixes to keep your job on schedule, on budget, and on the move.